Privacy policy
Privacy Policy
At BreathFix, operated by Byte Wellness Private Limited (formerly Byte Fitness Pvt. Ltd.), we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you share with us while using our website and services.
1. Information We Collect
We may collect the following types of personal and technical information:
• Personal Details: Name, email address, phone number, billing and shipping address, and payment information provided during purchase.
• Usage & Device Data: IP address, browser type, device type, and website navigation behavior.
• User Interactions: Product reviews, comments, and any information voluntarily provided.
• Customer Support Data: Communication shared with our support team through emails or messages.
2. How We Use Your Information
We use your personal data to:
• Process and fulfill orders.
• Respond to customer service inquiries.
• Send transactional updates and marketing messages (optional).
• Customize your experience on our platform.
• Comply with legal or regulatory obligations.
3. SMS Consent
By providing your phone number, you consent to receive SMS updates regarding your orders and occasional promotional messages. You may opt out of promotional messages anytime by replying “STOP”.
4. Data Security
We implement industry-standard security measures, including encrypted servers and restricted access, to protect your information. While we strive to safeguard your data, no system is 100% secure, and we encourage responsible digital behavior.
5. Sharing of Information
We do not sell your personal data. We may share your information only to:
• Fulfill orders (e.g., courier and logistics partners).
• Provide services (e.g., payment processors and CRM tools).
• Comply with legal or governmental requests.
6. Your Rights
You have the right to:
• Request access to the personal data we hold about you.
• Correct or update your personal information.
• Request deletion of your data, unless retention is required for legal or operational reasons.
To exercise your rights, email us at support@breathfix.in.
7. Policy Updates
We may update this Privacy Policy periodically. Updated policies will be published on our website with the latest effective date. Continued use of our services signifies your acceptance of any changes.
8. Consent
By using our website or purchasing from BreathFix, you consent to the collection and use of your information as described in this Privacy Policy.
9. Contact Us
For privacy-related queries or concerns, please contact:
BreathFix Customer Support
Email: support@breathfix.in
Website: www.breathfix.in